1. Introduction
Welcome to Kidloopa (“we”, “us”, or “our”). We operate the website kidloopa.com (the “Website”), an online platform where you can purchase second-hand baby and children’s clothing and upload images of clothing items you wish to sell to us. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable Dutch and European data protection laws.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have regarding your data. Please read this policy carefully. By using our Website, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are (Data Controller)
Kidloopa is the data controller responsible for your personal data. Our website is located at kidloopa.com and we operate in the Netherlands. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Kidloopa.com
Website: kidloopa.com
Contact form: kidloopa.com/contact
3. Personal Data We Collect
We collect the following categories of personal data when you use our Website:
3.1 Data You Provide to Us
- Account and Contact Information: When you create an account or contact us, we may collect your name, email address, postal address, and phone number.
- Order Information: When you make a purchase, we collect your billing and delivery address, payment details (processed securely by our payment provider), and order history.
- Seller Information: When you upload clothing items you wish to sell to us, we collect the images you provide, descriptions you include, and any contact information associated with your submission.
- Communications: If you contact us by email or through our Website, we may retain records of that correspondence.
3.2 Data Collected Automatically
- Usage Data: We may collect information about how you access and use our Website, including your IP address, browser type, pages visited, and time spent on the Website.
- Cookies: We use cookies and similar tracking technologies to operate and improve our Website. For more details, please see our Cookie Policy.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To fulfil orders and process transactions: We use your contact and payment information to process your purchases, arrange delivery, and manage returns.
- To evaluate clothing submissions: When you upload images of clothing items you wish to sell to us, we use those images and any accompanying information to assess and process your submission.
- To manage your account: We use your information to create and maintain your account on our Website.
- To communicate with you: We may send you order confirmations, updates about your selling submissions, and responses to your enquiries.
- To improve our Website and services: We use aggregated and anonymised usage data to understand how our Website is used and to make improvements.
- To comply with legal obligations: We may process your data where necessary to comply with applicable laws and regulations, including Dutch tax and consumer protection laws.
- For marketing purposes: With your consent, we may send you newsletters or promotional information about our products and services. You can opt out at any time.
5. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases to process your personal data:
- Performance of a contract: Processing necessary to fulfil your orders or process your clothing submissions.
- Legal obligation: Processing required to comply with our legal obligations under Dutch and EU law.
- Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention and improving our services, provided these interests are not overridden by your rights.
- Consent: Where you have given us your consent, for example for marketing communications. You may withdraw your consent at any time.
6. Image Uploads
When you upload images of clothing items you wish to sell to us, please be aware of the following:
- We will use the uploaded images solely for the purpose of evaluating and processing your clothing submission.
- Please ensure that images do not contain identifiable personal information about individuals (such as photos of people, especially children).
- By uploading images, you confirm that you have the right to submit those images to us and that doing so does not infringe any third-party rights.
- Uploaded images may be retained for a reasonable period to process your submission and for our internal records.
7. Sharing Your Personal Data
We do not sell your personal data to third parties. We may share your data with:
- Service providers: We work with trusted third-party providers (such as payment processors, delivery companies, and hosting providers) who process data on our behalf. These providers are contractually required to handle your data securely and only for the purposes we specify.
- Legal authorities: We may disclose your data if required by law, court order, or to protect the rights and safety of our users or the public.
- Business transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owner, subject to the same data protection standards.
8. International Transfers
We primarily store and process your data within the European Economic Area (EEA). If any of our service providers operate outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention periods we apply are:
- Order and transaction data: Retained for up to 7 years in accordance with Dutch tax and accounting laws.
- Account information: Retained for as long as your account is active, and for a reasonable period after account closure to resolve disputes or comply with legal obligations.
- Uploaded images: Retained for the period required to process your clothing submission and for a reasonable period thereafter for internal record-keeping.
- Marketing data: Retained until you withdraw your consent or opt out of communications.
When your personal data is no longer required, we will securely delete or anonymise it.
10. Your Rights
Under the GDPR, you have the following rights with respect to your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to erasure (“right to be forgotten”): You have the right to request that we delete your personal data, subject to certain legal exceptions.
- Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another controller where technically feasible.
- Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where we rely on legitimate interests as our legal basis.
- Right to withdraw consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact us using the details in Section 2. We will respond to your request within one month. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl if you believe your rights have been violated.
11. Cookies
We use cookies and similar tracking technologies on our Website. Cookies are small text files stored on your device that help us operate the Website, remember your preferences, and understand how visitors use our site. We use the following types of cookies:
- Essential cookies: Required for the Website to function correctly, such as keeping you logged in or maintaining your shopping cart.
- Analytical cookies: Help us understand how visitors interact with the Website so we can improve our services. These are only set with your consent.
- Marketing cookies: Used to show you relevant advertisements. These are only set with your consent.
You can manage or withdraw your consent to non-essential cookies at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our Website.
12. Children’s Privacy
Our Website is intended for use by adults. We do not knowingly collect personal data from children under the age of 16 without verifiable parental consent. If you believe that a child has provided us with personal data without appropriate consent, please contact us immediately so that we can take appropriate action to delete that data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by posting a notice on our Website or by sending you an email. We encourage you to review this Privacy Policy periodically. The date at the top of this page indicates when it was last updated.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us:
Kidloopa.com
Website: kidloopa.com
Contact form: kidloopa.com/contact
Last updated: May 2026